These Terms & Conditions explain the terms under which Brandbez IT Solutions Pvt Ltd provides its website, development, digital, and related business services.
Welcome to Brandbez IT Solutions Pvt Ltd. By accessing our website, contacting us, purchasing our services, or engaging with our company, you agree to comply with these Terms & Conditions.
If you do not agree with any part of these terms, please do not use our website or services.
Brandbez IT Solutions Pvt Ltd provides digital and technology services including, but not limited to:
The exact scope, features, deliverables, timelines, and pricing of a project will depend on the package or quotation agreed with the client.
Clients are responsible for providing accurate and complete information, content, images, logos, product details, documents, and other materials required for completing their project.
Delays caused by missing, incomplete, or late information from the client may affect the agreed project timeline.
Service prices are based on the package, quotation, or proposal provided by Brandbez IT Solutions Pvt Ltd.
Third-party costs such as domain registration, hosting, premium plugins, payment gateway charges, SMS services, API charges, advertising costs, or other external services may not be included unless specifically mentioned in the quotation.
Website development will be carried out according to the agreed project scope and requirements.
Requests for additional pages, functionality, integrations, design changes, or features outside the agreed scope may be treated as additional work and may incur additional charges.
Ecommerce projects may include features such as product management, shopping cart, checkout, payment integration, order management, customer accounts, shipping integration, and related functionality depending on the selected package.
Payment gateways, shipping providers, taxes, transaction charges, third-party applications, and external platform policies are subject to the respective provider's terms and conditions.
Clients must have the legal right to use all content, images, logos, videos, text, product information, and other materials supplied to Brandbez for use in a project.
Brandbez IT Solutions Pvt Ltd is not responsible for copyright, trademark, licensing, or ownership disputes relating to materials supplied by the client.
Domain names and hosting services may be provided directly by Brandbez or through third-party providers depending on the project arrangement.
Domain availability, hosting performance, server uptime, provider policies, renewal charges, and third-party service interruptions are subject to the respective provider.
Design or content revisions will be handled according to the scope agreed for the selected service or project.
Major changes or new requirements after approval of the agreed design or functionality may be considered additional work.
We aim to complete projects within the estimated timeline communicated to the client. Project timelines may change due to factors including delayed client feedback, missing content, third-party services, technical dependencies, additional requirements, or other circumstances beyond reasonable control.
Clients are responsible for reviewing website content, business information, product information, pricing, contact details, links, and other project materials before final approval.
Once the client approves the final project or requests deployment, subsequent changes may be treated as additional work depending on the nature of the request.
Websites and digital solutions may use third-party services, APIs, plugins, payment providers, hosting providers, analytics platforms, social media services, maps, email services, or other external technologies.
Brandbez is not responsible for changes, interruptions, limitations, pricing changes, account suspension, or policy changes imposed by independent third-party providers.
Website maintenance and support are provided according to the selected package or agreed service arrangement.
Maintenance does not automatically include major redesigns, new functionality, extensive content creation, third-party service charges, or development work outside the agreed scope unless specifically mentioned.
Cancellation and refund terms depend on the service, project stage, payment arrangement, and work already completed.
Payments relating to completed work, purchased third-party services, domain registrations, hosting, licenses, or non-refundable external costs may not be refundable.
Any applicable refund will be considered according to the agreed quotation, service terms, and applicable law.
Digital marketing results can depend on multiple factors, including market conditions, advertising platforms, competition, audience behaviour, budget, creative quality, landing pages, and changes to platform algorithms.
Brandbez does not guarantee a specific number of leads, sales, followers, revenue, ranking position, or advertising performance unless a specific guarantee is expressly provided in a written agreement.
Clients must not use websites, applications, hosting, marketing services, or other solutions provided by Brandbez for unlawful, fraudulent, abusive, or unauthorized purposes.
Brandbez reserves the right to refuse or suspend services where there is a reasonable concern regarding unlawful or prohibited activity.
Ownership and usage rights for custom-developed project materials will depend on the agreement between Brandbez and the client.
Third-party software, frameworks, plugins, libraries, templates, fonts, images, and other licensed materials remain subject to their respective licenses and terms.
Brandbez IT Solutions Pvt Ltd will make reasonable efforts to provide reliable services. However, we cannot guarantee that websites, applications, hosting environments, or third-party services will always operate without interruption or technical issues.
To the extent permitted by applicable law, Brandbez will not be responsible for indirect, incidental, or consequential losses resulting from circumstances outside our reasonable control.
Information collected through our website and services is handled according to our Privacy Policy.
Please review our Privacy Policy for information about how we collect, use, and protect personal information.
Brandbez IT Solutions Pvt Ltd may update or modify these Terms & Conditions from time to time to reflect changes in our services, business practices, technology, or applicable legal requirements.
The updated version will be published on this page.
These Terms & Conditions shall be interpreted and governed by the applicable laws of India. Any disputes will be subject to the jurisdiction of the appropriate courts, subject to applicable law.
If you have any questions regarding these Terms & Conditions, please contact Brandbez IT Solutions Pvt Ltd.